Learning
Keep up to date with the latest in learning trends, brain science, productivity and more. Subscribe to receive our Yarno Stories, below.
Yarno's crystal ball: The future of learning and AI
What does the future hold? Scary stuff. AI grows smarter every day and it's coming to take our jobs and render us obsolete. Or is it?
What we learned at the Australian Workplace Learning Conference
A little while ago I headed to the Australian Workplace Learning Conference where I got to hear all the big names in L&D speak.
Acknowledge, align and assure your way to personal customer service
You need more than just the technical capabilities when it comes to customer service. What is that "more"? A personal connection.
Invest in your business, invest in your staff
You might save some money in the short term by reducing the amount of training you give staff, but in the long run, it could cost you more than you think.
Why customer service soft skills training doesn't have to be so hard
Teaching people how to be more understanding, kind, and charismatic isn't as hard as you think...
Forgot something? It's not your fault – it's the forgetting curve
School seems like so long ago, and everything you learnt has disappeared. Our brains have a forgetting curve. Lucky for you, there's a way to reset it.
Instructional design – what it is and how to do it right
Instructional Design has a few problems: the limitations of Powerpoint, the failings of most education systems to impart knowledge in a way that helps anybody actually learn. However, perhaps it's biggest problem is that...
The gift and the burden of continuous learning
Continuous learning is how you keep your mind sharp and your career progressing (and it may even ward of the robotic revolution for a while, too).
AI can speed up your learning, but will it save you time?
Artificial Intelligence has a lot of promise for increasing our productivity. The question is though, does increased efficiency mean increased leisure time?
If you're not measuring your learning, you're not Learning
If you're wanting to actually learn from your learning, you might have to do a bit more than skim through the content and then never look at it again.
How to stop (sans) forgetting what you've read
What if I said I could improve your reading memory by simply changing your font? By adding desirable difficultly to reading Sans Forgetica does just that!
How I failed miserably at doing things that don’t scale
When Lachy and I launched Yarno, I had no idea how to market a software product. Turns out my first attempt at growth marketing didn't quite go as planned!
