What does the future hold? Scary stuff. AI grows smarter every day and it's coming to take our jobs and render us obsolete. Or is it?
A little while ago I headed to the Australian Workplace Learning Conference where I got to hear all the big names in L&D speak.
You need more than just the technical capabilities when it comes to customer service. What is that "more"? A personal connection.
You might save some money in the short term by reducing the amount of training you give staff, but in the long run, it could cost you more than you think.
Teaching people how to be more understanding, kind, and charismatic isn't as hard as you think...
School seems like so long ago, and everything you learnt has disappeared. Our brains have a forgetting curve. Lucky for you, there's a way to reset it.
Instructional Design has a few problems: the limitations of Powerpoint, the failings of most education systems to impart knowledge in a way that helps anybody actually learn. However, perhaps it's biggest problem is that...
Continuous learning is how you keep your mind sharp and your career progressing (and it may even ward of the robotic revolution for a while, too).
Artificial Intelligence has a lot of promise for increasing our productivity. The question is though, does increased efficiency mean increased leisure time?
If you're wanting to actually learn from your learning, you might have to do a bit more than skim through the content and then never look at it again.
What if I said I could improve your reading memory by simply changing your font? By adding desirable difficultly to reading Sans Forgetica does just that!
When Lachy and I launched Yarno, I had no idea how to market a software product. Turns out my first attempt at growth marketing didn't quite go as planned!