You don't know what you don't know, until you know...ya know? Unless of course, you have Yarno to tell you.
Before worrying about how to make training fun, we need to answer one important question: why are we training? What is the desired outcome?
Enter: the decision template. My one stop shop approach to emboldening everyone at Yarno to make their own decisions (so I don't have to).
This is your step-by-step guide to calculating the effectiveness of training. If you read to the end, you'll even come away with a super-simple formula by which you can plot the exact ROI of...
Microlearning is more than just packing content into bite-sized chunks. Click through to find out the most common microlearning misconceptions.
When it comes to learning, there's a lot to be said for delivering content in small, digestible chunks. Your brain absorbs information better this way, and you might even have time to do it....
What does the future hold? Scary stuff. AI grows smarter every day and it's coming to take our jobs and render us obsolete. Or is it?
A little while ago I headed to the Australian Workplace Learning Conference where I got to hear all the big names in L&D speak.
You need more than just the technical capabilities when it comes to customer service. What is that "more"? A personal connection.
You might save some money in the short term by reducing the amount of training you give staff, but in the long run, it could cost you more than you think.
Teaching people how to be more understanding, kind, and charismatic isn't as hard as you think...
School seems like so long ago, and everything you learnt has disappeared. Our brains have a forgetting curve. Lucky for you, there's a way to reset it.