Glossary explained

In this article, we'll cover:

• General terms we use at Yarno explained
• Reporting terms we use at Yarno explained

General terms we use at Yarno explained

Active recall

The process that requires your brain to summon information. Having to recall what you know rather than simply reviewing it strengthens memory, increasing the chances you’ll remember it again. And when you’re unable to answer a question, you know you need to revisit the material or relearn it.

Additional resources

Materials attached to Yarno questions that further extend the learning moment. Additional resources should reference the topics addressed in the given question and can include videos, articles, podcasts, documents. 

Admin

Admins have the "keys to the kingdom". Admins are able to set up Learners, questions and campaigns in Yarno, as well as promote other Learners to Manager or Admin roles. Admins also have access to additional account wide dashboards for further insights across all teams and campaigns in that particular account. 

Behaviour change

An observable movement in Learners' patterns of behaviour. In the context of Yarno, desired behaviour change will align with campaign objectives. 

Benchmarking

The comparison of two sets of results, against a standard. Yarno uses Primer questions to benchmark knowledge increase over the course of a campaign.

Burst campaign

Short series of specific, targeted Yarno questions delivered to Learners all at once. Read more here. 

Campaign

Yarno learning is structured by campaigns, which are collections of questions. Campaigns run over a particular timeframe delivering questions on a particular topic/s. There are two types of Yarno campaigns: burst and embed.

Cognitive effort

Yarno's spaced repetition of questions requires mental retrieval of knowledge from the brain. This process requires cognitive effort, which is more difficult for the brain to perform.

Completion

The percentage of campaign questions answered.

Cooldown

The cooldown period occurs after all questions in an embed campaign have been delivered. This period is generally 2-7 days and allows Learners to re-answer their Primer questions and answer any questions they may have missed over the course of a campaign. 

Critical decision making

Critical decision making requires Learners to use critical thinking to summon an answer to a problem or question.

Dashboard

Yarno dashboards present insights into results of Yarno campaigns. There are a number of dashboards, which segment data for relevant user types: Learners, Managers and Admins. 

Embed campaign

Embed campaigns deliver a handful of questions to Learners each day over multiple weeks. This employs a concept called microlearning, using spaced repetition to improve knowledge and increase memory and retention. Read more here. 

Engagement

Engagement with Yarno can be measured in a number of ways: number of Learners signed up to a campaign, question completion for a particular campaign across all Learners, and participation.

Explanation

Explains the reasoning behind a Yarno question. Explanations are delivered immediately after a Learner submits their answer.

Expiry date

An expiry date on a question allows you to set a date that the question "expires". Account Admins will receive an email at this time encouraging them to review the question.

Feedback

Yarno encourages any sort of commentary, objections or suggestions from our Learners. There are three main types of feedback in the Yarno platform: campaign feedback, platform feedback and question specific feedback.

Gamification

Applying mechanics, tools and techniques used in game design (think scenarios, challenges, badges, scoring and rewards) throughout the learning process. This mode of training has the ability to improve the speed, retention, engagement, and quality of the Learner's experience.

Knowledge gaps

Areas of weakness in Learners' knowledge. Yarno dashboard insights will indicate if there are particular topics, Learners or questions that indicate knowledge gaps within an organisation.

Leaderboard

Leaderboards rank Learner and Team scores to encourage competition in campaigns. These are optional, and score Learners based on a combination of engagement and performance.

Learning Library

A place to store learning material that can be accessed by Learners at any time. The Learning Library is article-based and can be structured to complement campaigns, or exist entirely separately.

Learners

The users of the Yarno platform who answer quiz questions.

LMS

A learning management system (LMS) is a digital learning environment that manages a company's training efforts.

Manager

Yarno Managers have access to dashboards with data relating to their Team or Group. Manager access is tied to Teams (and Groups of Teams).

Microlearning

Delivers learning in small doses over time.

Neural pathways

Comprised of neurons connected by dendrites, are created in the brain based on our habits and behaviours.

Participation

The percentage of Learners that sign in to Yarno at least once in a 7 day period.

Performance

The percentage of campaign questions answered correctly.

Performance improvement

The percentage increase for a Learner when they answer a campaign question for a second time, compared with the first time.

Primer questions

A short set of questions delivered to a Learner before and after an embed campaign. These should be a distillation of the content of the campaign, and serve as a pulse check on Learners' knowledge before and after the campaign. Read more here. 

QR code

A machine-readable code consisting of an array of black and white squares, typically used for storing URLs or other information for reading by the camera on a smartphone.

Sign up report

A report that tracks which Learners have signed up to Yarno and engaged with the campaign (whether or not they have answered Primer questions). These can be generated during the campaign warmup week.

Spaced repetition

Spaced repetition is the practice of regularly returning to previously learnt concepts. This creates new learning pathways and strengthens long-term memory.

Start date

The day after a warmup period where an embed campaign will begin generating daily questions.

Team

A group of Learners.

Topic 

Questions in Yarno are able to be tagged by Question Topic so that Admins can gain insights into groupings of questions, beyond individual questions. Read more here.

Warmup

The days prior to a campaign commencing daily question generation. This period can be up to 5 days and allows Learners to sign up and answer their Primer questions. It is important to have as many Learners as possible sign up during this period to avoid missing any daily questions!

Reporting terms we use at Yarno explained

Within Post-Campaign Reports, you may notice these terms.

Here are the explanations for each of the terms:

Learners 

The users of the Yarno platform who answer quiz questions

Campaign

A campaign is a collection of questions served to a Learner. 

• Embed: A campaign designed to embed knowledge over a period of time, usually 3 - 6 weeks. This type of campaign utilises microlearning and spaced repetition.
• Burst: A campaign designed to communicate or test knowledge fast, delivering all questions in one go. Typically 5 - 10 questions completed in a few minutes.

Campaign Questions 

Questions served during the active period of a campaign.

Primer Questions 

Benchmark questions served to the Learner before and after campaign questions. 

'Primers' measure a Learner's improvement on a question and/or topic/s. (Only applies to an embed campaign). 

Completion

The % of campaign questions answered.

Participation

The % of Learners that login to Yarno at least once in a 7 day period.

Performance

The % of campaign questions answered correctly. 

Score

Individuals can accumulate points in two ways; by regularly participating throughout a campaign and by answering questions correctly.

Average Score

The average score of all Learners who are in a common Team.

Performance Increase On Second Try

The % increase for a Learner when they answer a campaign question for a second time, compared to the first. (Only applies to an embed campaign). 

Primer Increase 

The % increase from pre-primer to post-primer questions.

Topic

Question Topics enable more specific insights on a Topic's performance within a campaign.

Yarno NPS (Net Promoter Score)

0-10 scale score in response to: How likely is it that you would recommend Yarno to a friend or colleague? Promoters (9-10), Passives (7-8), Detractors (0-6). Promoters (%) minus Detractors (%) yields the NPS.

Overall Performance

The count of all standard (non-primer) questions that have been answered correctly, divided by the amount of standard (non-primer) questions that have been answered.

Performance Over Time

Performance for each day is the number of questions answered correctly by unretired Learners, divided by total number of questions answered by unretired Learners.

Average Completion

The count of all standard (non-primer) questions that have been answered, divided by the count of all standard (non-primer) questions in a campaign.

Active Learner Completion

The count of all standard (non-primer) questions that have been answered, divided by the count of all standard (non-primer) questions from Learners that have answered at least one question.

Average Participation

All of the average weekly participations for a given campaign, divided by the number of average weekly participations for a campaign. 

Average Active Weekly Participation

The average participation across all weeks by Learner and campaign. 

Primer Question Performance

The number of pre or post primer questions correctly answered by unretired Learners divided by the total number of pre or post primers. Does not take into consideration primers that weren't answered at all.

Phases

The stage of a Yarno campaign - 

• Scheduled: The campaign is set up and ready to go but Learners have not yet been invited
• Warmup: The campaign has sent invites (and primer questions, if applicable) but has not yet commenced serving standard campaign questions
• Active: The campaign is serving new campaign questions each day + any repeats
• Cooldown: The campaign is no longer serving new campaign questions, however Learners are able to access any remaining questions as well as their post primers, if applicable
• Completed: The campaign is now closed and no questions are able to be answered.