Empower your teams to deliver exceptional service and sales targets

Our competitive, gamified microlearning platform will engage and upskill your retail and sales team members without taking them off the shop floor.

Train your team on:

  • Product knowledge
  • Upselling & Cross-selling
  • Customer service
  • Onboarding
  • Appropriate workplace behaviour
  • Empathetic communication

Trusted by leading brands

Upskill your retail and sales teams

Yarno provides innovative learning solutions to retailers and sales-based organisations with proven ROI such as increases in like-for-like sales and NPS uplift.

Training is delivered to your teams in a team vs team or store vs store format. We make the learning competitive, bite-sized, and memorable to help upskill your people, without taking them off the shop floor.

Yarno trains in only 3 minutes a day to:

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Keep the learning fun and engaging

We gamify learning to keep your team coming back for more and achieve higher learner engagement. With leaderboards, badges, and streaks, Yarno turns learning into a habit, not a chore.

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Deliver accessible training to all

Our award-winning web-based platform is accessible to a wide range of learners with diverse needs and in different locations around Australia. 

Achieve training results

High learner engagement leads to positive outcomes for learners, managers and senior leadership. See engagement soar to an industry-leading 89%.

Change behaviours

We empower your team to put training material into practice, turning everyday challenges into opportunities for personal and professional growth.

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Make smart training decisions

We provide instant visibility of your team’s performance data via Yarno’s dashboards. Track progress, identify knowledge gaps, and inform future training – all in one place.

Discover how Supercheap Auto used Yarno to upskill their in-store team members

Supercheap auto employees

Supercheap Auto exceeded sales targets by 47%

Supercheap Auto team was looking for a learning experience that could build skills quickly at a time that suited their team members – they wanted micro, anytime learning. They enlisted in Yarno to provide retail training across Australia and New Zealand. The aim of the training was to increase product knowledge and create a positive customer experience.

47
%

of stores exceeded their sales targets for the period.

9
pt

increase in Supercheap Auto’s Net Promoter Score (NPS) in just 6 weeks.

7
 weeks

of continued sales growth after the Yarno campaign.

We’d love to chat about how Yarno can benefit your business

Illustration headshot of Mark Egger

Mark, our Head of Sales, will organise a no-obligation call with you to understand your business and any training challenges you’re facing. Too easy.

Awards and certifications

aitd Excellence Awards 2024 winner badge
AITD Winner
Best use of technology for learning
aitd Excellence Awards 2024 winner badge
AITD Winner
Best use of gamification
Australian Business Awards Badge
Telstra Finalist
AICPA SOC2
SOC 2 TYPE 2 Badge
Assurance Lab SOC2